YOUR ACCOUNT

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  1. I lost password…help! Contact Customer Support to help with this problem.
  2. Do I have to sign up for an account to use your services? Our services are designed to allow you to also act as a manager of your print projects. To do that, we need to associate your projects with you—so we need an account set up. The account is free and your information is fully protected. We don’t use it except to occasionally send you an email ...
  3. Do you charge to use either sign up for an account or use your Online Cloud Designer? No. The account and our Online Cloud Designer are free (with the exception of a few features). We only charge when you go to print, create a downloadable PDF, or create a digital newspaper. The designer itself is free to use, though some of the features are only available through a Designer PRO ...
  4. Do you use my documents or projects for anything? Projects in your account are never used unless you publish in some way. Our Terms of Service specify that, unless you indicate otherwise, we may use your (published or printed) newspaper as a sample displayed on our website or send extra copies of your newspapers in a sample packet ordered by ...
  5. How secure is my copyrighted or proprietary content? All rights to your content are exclusively yours. If you don’t want us to publish your newspaper as a sample or to send any extras in a sample packet to prospective customers, please let us know. We do not republish your content for any other purposes than what is mentioned by our Terms of ...
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